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Toll-free (US)
1-888-573-3953
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Shipping/Order Information.
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Domestic (US) Shipping & Handling Rates (US Dollars)
Effective February 6, 2009, One-Price Shipping available (see chart below). You may choose your method of shipping based on how quickly you need your order.
Website orders
Total shipping charge will be calculated automatically on website orders, available for review before you finalize your shopping cart order.
Phone/ Mail/Fax orders -
Mail/Fax order form
For shipping charges please consult chart below or call 1-888-573-3953 (toll-free US, 9-5 Central, M-F). Fax your completed order form to: 615-385-9641. |
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Standard Shipping/Handling U.S. only
Monday thru Friday delivery only. Orders not processed on Saturday or Sunday.
Option 1: Economy Any Size Order* = Add $4.95 to your merchandise total
(Delivered usually within 1-2 weeks via US Postal Service)
*These rates do not apply to case quantity purchases or international shipments.
Shipping time frames are only estimates and contingent upon when your order has been received and processed. Orders shipped to AK, HI, APO/FPO, and U.S. Protectorates may require additional delivery days.
Option 2: Accelerated Any Size Order* = Add $11.95 to your merchandise total
(Delivered usually within 2-5 days via Priority Mail or UPS Ground)
*These rates do not apply to case quantity purchases or international shipments.
Street address required for Accelerated delivery option. Shipping time frames are only estimates and contingent upon when your order has been received and processed. Orders shipped to AK, HI, APO/FPO, and U.S. Protectorates may require additional delivery days.
Option 3: Phone Orders ONLY • UPS 2nd Day or Next Day • U.S. only
Call 1-888-573-3953 for estimate. Monday thru Friday delivery only.
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ATTENTION: Tennessee Churches and Other Tax Exempt Organizations in the State of Tennessee.
In order to take advantage of your Sales Tax Exempt Status, you will need to place your order by phone, fax or U.S. Mail. Our website shopping cart does not currently accommodate a sales tax exempt option.
Also, Karyn Henley Resources must have a current copy of your tax exempt certificate on file.
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Canada & International Shipping & Handling Rates (US Dollars)
Effective February 6, 2009, our domestic shipping & handling rates are determined by the chart below.
Website orders
Sorry, our shopping cart will not accommodate international orders unless they are being sent to a U.S. address.
Phone/ Mail/Fax orders - Mail/Fax order form
For shipping charges please call 1-888-573-3953 (toll-free , 9-5 Central, M-F) before submitting your order. We will calculate the total charges for you.
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For orders to be delivered outside of the United States, please contact us by phone or email and we will calculate the shipping costs for you.
Phone: 615-385-9073 (not a toll-free call)
Email: office@KarynHenley.com
If contacting by email, please let us know the items numbers and quantities you wish to order.
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*These rates do not apply to bulk, case, or quantity discounts.
**Delivery times are approximate.
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Return Policy
(U.S. and Canadian Customers)
- Any defective, incorrect, or damaged item may be returned within 30 days of date of invoice. Please notify us of any problem with your order as soon as possible by calling toll-free 1-888-573-3953 (Monday-Friday, 9am-5pm central)
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- Any item you are not satisfied with (not as expected, arrived too late, etc.), if returned within 30 days of date of invoice and received in sellable condition, will be issued an exchange or refund of merchandise cost only (less any discounts). Shipping charges are not refundable. A copy of your receipt and reason for return must accompany any returned product. SHIP YOUR RETURN (with a required copy of your receipt/invoice) PREPAID TO:
Karyn Henley Resources/NDX Press
Attention: Returns
PO Box 150806
Nashville, TN 37215-0806
- Items purchased in bulk, case, or quantity discount are not returnable. Wholesale purchases are nonreturnable.
- International Customers: Sorry, no returns on international orders. All orders are shipped at the customer's risk.
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Privacy Policy
We respect and honor the privacy of our friends and customers. Therefore, we do not share, rent or sell any information you provide to us in the course of doing business. If you request information or place an order, you will be placed on our contact list. Any email you receive from us will have an @karynhenley.com domain return address, with the exception of an AOL domain return address (karynhenleyres@aol.com) which we occasionally use for informational notices. You may "opt-out" of our contact list (e-correspondence and postal service mail) at any time by sending an email to office@karynhenley.com or by calling toll-free (U.S.) 1-888-573-3953. Please include your complete address. If you know your customer number, that can be helpful but is not required. Thank you for the opportunity to serve you. |
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Toll-free (U.S.) 1-888-573-3953 • All other countries (not toll-free) • 1-615-385-9073
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© 2008 Child Sensitive Communication, LLC. All rights reserved.
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